Frequently Asked Questions

Does Acupuncture Hurt?

This truly is the most frequent question we are asked, and the answer is Acupuncture is relatively pain free. Acupuncturists today use thin, filiform needles that are presterilized, which lend themselves to a very comfortable experience. The most common sensation patients report feeling once the needles are inserted is a mild pressure, or gentle pulsating sensation.

What is Acupuncture?

Acupuncture is one part of Traditional Chinese Medicine. It involves the insertion of very thin, presterilized needles. The combination of acupuncture points used during treatment influence the physiological aspects of the patient's body triggering self healing.

What should I expect for my 1st Treatment?

We ask that patients wear, or bring with them, comfortable and loose fitting clothing. As a first time patient you will have a small amount of paperwork to fill out. Jamey or Doris then review that paperwork and conduct an initial intake to determine course of treatment. We then have you remove your shoes and socks, and if necessary allow you to change clothing. The treatment phase of your visit lasts approx. 30 - 35 minutes.

Your first visit takes on average 90 minutes. Follow up visits last on average 60 minutes, or 1 hour.

How do I schedule, or update my appointment?

We offer online scheduling for our patient's convenience! Click on the Schedule Now! on the Menu Bar. Of course patients are always welcome to contact us by phone. If we are with a patient and we are unable to answer your call, please leave us a detailed message that includes the best time to reach you.

Appointments can be managed online by using the links found in the e-mail confirmation you received when the appointment was first booked. The online method can be used up to 24 hours before your appointment. We are also happy to help you with your appointment over the phone.

Please note that there is a $30.00 fee for missed appointments and appointments that are cancelled less than 24 hours in advance. Our time is reserved for you, and only you, when you schedule your appointment.

How many treatments do I need?

It is very difficult to answer this question because at this moment we know nothing about your individual health complaint or health history. Acupuncture is very much a therapy process that everyone responds to individually. In general terms, the shorter period of time a health complaint exists the quicker it will respond to treatment.

We recommend a course of treatments based on your presenting health complaint at your first visit. For smoking cessation and acute health concerns, such as Bells Palsy, we will recommend greater frequency of visits.

What forms of payment do you accept?

Currently, North Cape Acupuncture is accepting cash, checks, and Mastercard or Visa credit cards. Debt cards, HSA cards, and FSA cards are valid forms of payment.

We do not process insurance at this time. However, if you have insurance coverage you are able to submit the paid bill to the insurance company for reimbursement. We are happy to provide any information to you or to the insurance company directly to facilitate this process.